Our company provides a warranty period of1- 5 years. During this period, our company is responsible for video or telephone maintenance and debugging due to product quality problems under normal operating conditions.

If the product is damaged due to improper use by customers, in line with the principle of solving the problem for the customer to the greatest extent, after consultation between the two parties, the maintenance task can be completed in a timely and effective manner.

After the membrane modules are delivered for use, our company will provide tracking services for the products. Our company will supply professional service by video or telephone for return visits every year. If there is a quality problem with the membrane module, we guarantee that after receiving any form of notification from the user, we will respond within 24 hours, and complete the repair or replacement within 48 hours to completely solve the failure.

During the on-site service, the after-sales service personnel shall organize and implement the plan confirmed by both parties. After the service is completed, the buyer shall be asked to check and approve the project, and sign opinions on the "After-sales Service Contact Sheet". The specific requirements and improvement suggestions of our company's product quality and service quality.

We will provide you with after-sales service support within 24 hours. If you have any questions, you can consult our email or telephone.

008613182800856
008618061698374

008618061698374

jxpurification@hotmail.com